Financial Policy

For your convenience, we accept Visa, MasterCard, Discover, personal checks, debit cards and cash. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. Financing through Care Credit is available for those who qualify. If you have questions regarding your account, please contact us in Springfield at Spring Mill Drive Office Phone Number 217-546-8100, Jacksonville at Jacksonville Office Phone Number 217-243-7272 or Litchfield at 217-324-6672. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.